The Hull Trains Internship Programme 2025 is designed to provide motivated and enthusiastic individuals with the opportunity to gain hands-on experience and insight into the workings of a leading UK train operator. As an intern, you will support various departments within Hull Trains, assisting with key projects, learning about the transportation industry, and contributing to the delivery of excellent customer service. This is an ideal opportunity for those looking to pursue a career in transport, customer service, or operations.
- Support the operations team in daily activities related to train scheduling, service delivery, and customer communications.
- Assist in maintaining and improving customer service procedures and processes.
- Work with the marketing team on projects related to brand awareness, promotional campaigns, and customer engagement.
- Participate in the analysis of customer feedback and operational performance data to identify areas for improvement.
- Help with the implementation of sustainability initiatives and projects aimed at enhancing the environmental impact of services.
- Collaborate with cross-functional teams to support various business goals, including digital transformation and innovation.
- Provide administrative support where needed across different departments.
- Attend meetings and contribute ideas during project discussions and team activities.
- Complete a final project or presentation to be delivered at the end of the internship, summarizing learning outcomes and contributions.
- Currently enrolled in a degree programme or a recent graduate (preferably in Business, Transport, Marketing, Engineering, or related fields).
- Strong academic record with relevant coursework or projects related to the transportation or customer service industries.
- A genuine interest in the rail industry and transportation services.
- Previous work experience or internships (preferably in customer service, transport, operations, or related sectors) is an advantage but not essential.
- Demonstrated ability to work in a team environment and show initiative.
- Strong communication skills, both written and verbal.
- Good organizational and time management abilities.
- Analytical mindset with the ability to interpret data and offer insights.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- A proactive approach to problem-solving and ability to take on challenges.
- A strong attention to detail and commitment to delivering quality work.
- Ability to work independently and as part of a team.
- Competitive monthly stipend to cover expenses.
- Opportunity to work in a dynamic and forward-thinking company.
- Mentorship and guidance from experienced professionals.
- Access to training and development opportunities.
- Networking opportunities within the transportation and rail industry.
- Flexible working hours to accommodate study or personal commitments.
- Free or discounted travel on Hull Trains services (subject to availability and terms).
- Potential for full-time employment or further opportunities at Hull Trains upon successful completion of the internship.
Interested candidates should submit the following documents to the Hull Trains recruitment team via our website.
- A current CV highlighting relevant education, skills, and experience.
- A cover letter explaining why you are interested in the Hull Trains Internship Programme, and what you hope to gain from the experience.
- Two references from academic or professional sources.
